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• Your cat must have had a veterinary exam in the last 12 months

  • If you cat has a known medical issue (hyperthyroid, HCM, diabetes, etc.) or is over 13 years of age, we may require consent to groom from your veterinarian signed within the past 3 months. You will also be required to sign our "At Risk" Waiver.​

• Your cat must be current on Rabies and FVRCP vaccines

  • Your veterinarian may decide to provide a vaccine waiver due to age or health conditions, which is also valid.​

• If fleas are found at drop-off you may be required to cancel your appointment, pay the full charge of services booked (deposit will be included), and treat for fleas with a flea and tick preventative provided by your veterinarian.

  • You will be able to schedule a new grooming appointment once proof of treatment by your veterinarian is shown. Our goal is to keep all cats in the building flea-free.

  • It is your responsibility to have your cat on a flea and tick preventative although it is not requirement.

• Your cat must be in good health upon arrival (no transmittable illnesses or parasites)

• A complimentary assessment is required for all first-time grooms.

• A non-refundable $50 deposit is required for all full groom appointments.

  • You may use the deposit toward your next grooming appointment for up to 3 months should you need to chance/cancel your appointment. However, your deposit will be forfeited to My Cat Nap Cottage if cancelled with less than 48 hours' notice.​

    • If you have a recurring reservation, no deposit is required, however, all appointments cancelled with less than 48 hours will be charged the full amount of the service booked.

    • Cancellations/no shows include not being able to find/capture your cat, a last-minute change of plans/heart, a cat arriving with transmittable diseases/parasites, and arriving more than 15 minutes past your scheduled drop off time. Unfortunately, we cannot fill your reservation slot with such short notice and have other appointments throughout the day to consider for time.

• Clients must read all waivers before dropping off their cat for grooming. It is not our responsibility if you have not fully read the agreements.

• Morning appointments must pick up their cat by 12pm. Afternoon appointments must pick up their cat by 4pm.

  • If your cat is picked up late you will incur a boarding fee of $30 for the day/night.​ We close at 5pm and arrangements will be made to pick up your cat the following morning, if they are not picked up during office hours​

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